Duncan Aviation customers are now able to review, compare, and approve sales quotes via the myDuncan portal. They can ask questions and provide feedback as they compare revisions, and electronically approve an agreement. Although they will still need to print, sign, and send in a hard copy, this enhancement streamlines the quoting process by always having the latest quote or approved agreement available to both the customer and the sales team.
The second feature added to myDuncan gives customers the ability to view project workflow schedules and history of approved work while monitoring their aircraft as it progresses through project milestones.
The final myDuncan feature added allows customers to view their invoices, waybills, and other documents online, as well as select the preferred method of delivery and frequency.