Malfunctioning Component? - Cont'd (3)
Loaner Program
Duncan Aviation has an inventory of loaner parts that now exceeds $7.5 million. In order to avoid aircraft downtime as your component is in for repair, you can borrow a replacement unit from the Duncan Aviation loaner program. Visit www.DuncanAviation.aero/parts/loaners.php for information about the program.
A borrowed, or "loaner" unit, can help you avoid downtime while your component is in for repair.
To fill out a Loaner Agreement, go to www.DuncanAviation.aero/credit/ open_account.php to find printable forms, including an Avionics Loaner Agreement and a Credit Application.
For more information, visit www.DuncanAviation.aero/ credit/contact-credit.php for a list of Credit Analysts and their direct phone numbers.
If you don’t have Internet access, but you’d like information on the loaner program, call Duncan Aviation in Lincoln, Nebraska (402.475.2611) and ask for the Credit Department.
If you already have a loaner agreement on file, you can call an account representative directly and arrange to have a loaner sent (800.562.6377) while your component is being repaired.
Accessory Repair Troubleshooting Contacts
Call one of the Duncan Aviation Technical Representatives to receive free, 24/7 advice or troubleshooting information; to send in a component for repair; and/or to arrange for a loaner. Our Tech Reps include the following:
Jerry Cable, Accessory Rep. Jerry is an expert in accessory units, including hydraulic equipment and pumps, pneumatic valves, wheels and brakes, emergency power supplies, electric motors, mechanical actuators, landing gear and accessory components. He is also a system specialist. You may reach him at his direct number, 402.479.8112.
Curt Campbell, Avionics Tech Rep. Curt is an expert with air data computers, autopilot systems, EFIS, roll modules, mode couplers and selectors, static inverters, servos, spoiler system, tool calibrations, flight guidance computers, cabin displays and electronic flight display components. He is a system specialist and his direct line is 402.479.4220.
Dan Magnus, Avionics Tech Rep. Dan is an expert with automatic direction finders, comms, control heads, cockpit voice recorders, distance measuring equipment, gables, control heads, receivers, nav-comm/receivers, radar systems, global positioning systems, global navigation systems and transponders. He is a system specialist and you can reach Dan at 402.479.4217.
Gerry Shultz, Avionics Tech Rep. Gerry is an expert in instrumentation, vertical and directional gyros, airspeed indicators, horizontal situation indicators, attitude director indicators, encoders, course indicators, rate gyros, directisyns, vertisyns, radio magnetic indicators and pitot static components. Gerry is a systems specialist. You can reach Gerry at 402.479.4212.
Larry Troyer, Avionics Tech Rep. Larry has expertise with air data computers, autopilot systems, EFIS, roll modules, mode couplers and selectors, static inverters, servos, spoiler systems, cabin displays and electronic flight display components. Larry is a system specialist and you can reach him at 402.479.4219.
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