Spring 2011 Duncan Debrief

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Duncan Aviation’s Customer Service Department and Project Manager concept was developed in 1991. This year marks the 20th anniversary for the four original members (left to right); Doyle Garrett (32 years of service), Steve Ballard (31 years of service), Nancy Moll (32 years of service) and Howard Nitzel (28 years of service).

	Project Management: Personal Planning Throughout Your Project Project Managers at Duncan Aviation are one of a kind. They are focused solely on project management, not employee management.
	Jeff Duvall: Home Again Duncan Aviation customer Jeff Duvall describes the relationship he has with Duncan Aviation and his Project Manager, Tony Leitschuck.
	Meeting Love’s Aircraft Needs Doug Stussi with Love’s Travel Stops has worked with Duncan Aviation’s Doug Roth through four aircraft acquisitions. He talks here about why he keeps coming back to Duncan Aviation.
	How to Extend the Life of an Aircraft Interior An interior refurbishment can be effectively "phased" over several year of regularly scheduled maintenance events. By doing this, long-term costs are reduced, extra downtime is avoided and the interior is kept in pristine condition.
	Engine Service Since “The Beginning” Duncan Aviation’s Engine Services celebrates its 30th year of being a Honeywell Major Authorized Service Center. Although our OEM authorization became official in 1981, we’ve actually been here from the beginning.
	Worldwide Support Duncan Aviation has experts worldwide, ready to provide customers with tip-to-tail aircraft support including parts, avionics, engine and airframe maintenance, completions, paint and avionics installations needs. Find out where they're located.
	New 24-Month Warranty Has You Covered It is rare these days to have a business so confident in what it does that it warranties work for 24 months. Duncan Aviation’s Components Solutions now provides the peace of mind that comes with a 24-month, no-hassles warranty on many overhauled avionics and accessory units.
	Tech Report In one spot, we provide the latest in Duncan Aviation news, industry trends and technical questions.