Services

Company Video

Duncan Aviation's Chairman, Todd Duncan, describes the company's services, culture, history, and what sets us apart in our industry.

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Todd Duncan, Chairman - Duncan Aviation: Flying has been a passion in my family for more than five decades, beginning with my grandfather, Donald Duncan. This enthusiasm and love of airplanes is the foundation that started the aviation company that still bears his name.

Today, Duncan Aviation is the largest, family-owned maintenance, repair and overhaul facility in the world, providing complete acquisition sales and support services for business aircraft.

Aaron Hilkemann, President of Duncan Aviation, leads our management team that carries on the traditions that make Duncan Aviation a valuable business aviation partner with customers around the world.

We work on more than 2,500 aircraft every year, with assistance available 24 hours a day.

The service philosophy at Duncan Aviation is to care for your aircraft tip to tail. From avionics to airframe, engine to accessories, inside and out, we have the expertise and ability to provide for all service work needed while you are with us.

Our 1,200 specially-trained technicians are structured into teams specific to airframe, engine or a valued skill. This unique structure enables us to deliver the very best service possible. Our vast level of capabilities can only be accomplished through our strategic partnerships and authorizations with all the major business aviation manufacturers, such as: Dassault, Bombardier, Cessna, Hawker Beechcraft, Honeywell, Rockwell Collins, and many others.

This innovative spirit and trusted partnerships is what allows the value of Duncan Aviation service to live long after the work is completed. A Duncan Aviation signature in an aircraft logbook conveys the message, "This aircraft has been well maintained and the owner values the aircraft enough to seek out the very best people and company to service it."

Jeff Duvall, Chief Pilot - Integrated Management Services: "When my logbooks are reviewed and the Duncan Aviation name and signature is in my logbook, then that is a sign of quality.... Any time I speak to another operator in the field, no matter what they're flying, I highly recommend Duncan Aviation due to the level of professionalism and quality of service that you receive here."

For years our customers from around the world have been saying the same thing—that their experience with Duncan Aviation has been unlike any other in business aviation. We're known for our individually focused service, and we pursue feedback to get a sense of what customers need and desire.

Nearly 2,000 aviation professionals work at our three maintenance facilities located in Lincoln, Nebraska; Battle Creek, Michigan; and Provo, Utah. More than 100 additional technicians are in the field at 20 of the busiest business airports in the U.S., providing avionics lines services and emergency engine services. All are on-call and prepared to travel worldwide to help an operator at a moment's notice.

International customers have been an important part of our customer base for more than 20 years. Our service to you won't stop when you leave our hangars or our country. Whether it's a Duncan Aviation technician traveling to your location or we partner with a local service provider, we will continue to support you wherever you need it.

If you're new to Duncan Aviation, we encourage you to talk to one of our many customers. Ask them about their experience and our customer service, and why they keep coming back.

Bill Kubly, CEO - Landscapes Unlimited: "When I'm traveling all over the country, the people in aviation know of Duncan Aviation. Everyone realizes that if you want your airplane in great hands, the best maintenance staff around, Duncan Aviation is the place to take your airplane. They go over and above the call of duty. They are just an excellent group of folks. They're like a family, a lot like my company. And I think that's why we've been able to do business with them very well over all the years."

We invite you to come visit, walk the floor and see what we have to offer. As soon as you step food into any Duncan Aviation hangar, you become a part of the process—a partner, not only in the work we do, but a partner in our culture. It's who we are. It's what we do. It's why we're different. And our work speaks for itself.

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Duncan Aviation, Inc. is an independent business aircraft support organization, providing complete service and technical support for most popular business aircraft including: aircraft consignment and acquisition; airframe maintenance; avionics installation; engine and apu; government and special programs; interior and paint; and parts, accessory, avionics, instruments and propeller overhaul and repair services.

Headquarters Switchboard: +1.402.475.2611