The purchase of an avionics warranty program, such as Rockwell Collins' Corporate Aircraft Service Program (CASP) or Honeywell's Avionics Protection Plan (HAPP), is an investment that can definitely make an aircraft operator's life easier when it comes to both budgeting and acquiring replacement parts. But there is one important detail that often gets overlooked when the agreement is signed and put in place…an accurate equipment list.
An accurate equipment list ensures these aftermarket warranty programs perform the way they are intended from the beginning.
If an avionics component fails and needs replaced, that replacement unit will not be covered if it is not listed as covered equipment in the agreement. Unfortunately, this happens frequently, and while there are ways to overcome this obstacle, they all take time to correct, and can create a big inconvenience, especially in an AOG situation.
The best way to ensure that this doesn't happen is to review the equipment listing on your HAPP/CASP agreement. Make sure that the part numbers of the installed equipment match exactly, right down to the dash number. This will ensure that no problems arise when an order is placed.
Due to Rockwell Collins equipment tracking process, the equipment lists included on CASP agreements are usually accurate. It is always worth reviewing the list as there are instances when the information may not quite match what is installed.
Honeywell requests an equipment list prior to quoting HAPP coverage. They provide sample configurations to use as a starting point for what may be installed in your make/model aircraft. It is not a good idea to rely upon these as your final equipment list.
While the idea of creating an avionics equipment list may sound daunting, there are a number of tools that can assist with this task.
These warranty programs can be purchased at any Duncan Aviation location, including the three full-service MRO (maintenance, repair and overhaul) facilities and any of the 26 avionics satellite and workaway locations across the United States.
For more information or about Duncan Aviation’s Aftermarket Warranty Program, visit: http://www.duncanaviation.aero/services/aftermarket-warranties. Or contact Scott McKenzie at +1 402.479.4212 or through email at Scott.McKenzie@DuncanAviation.com.