Falcon Fall 1997

• Satellites Brought Down To Earth
• A Look At SB 72-3613
• Reduce Your Warranty Worries
• Log Book Research
• Growing Customer Entertainment Demands Elicit Quick Duncan Response

Satellites Brought Down To Earth

Duncan Aviation has an extensive avionics Satellite Shop network located in these 13 U.S. cities: Chicago, IL; Dallas, TX; Denver, CO; Ft. Lauderdale, FL; Houston, TX; Las Vegas, NV; Long Island, NY; Santa Ana, CA; Scottsdale, AZ; Seattle, WA; Teterboro, NY; Van Nuys, CA and White Plains, NY. Please contact Larry Arnold at 1.800.228.4277 for phone and fax numbers of the Duncan Aviation Satellite Shops closest to you.

A Look At SB 72-3613

AlliedSignal released SB 72-3596 early ‘96 to replace the number 1, 3, 4 and 5 carbon seals with the new design segmented carbon seal and ceramic runners. Under this service bulletin, all four seals were replaced, requiring a core entry.

AlliedSignal has now released SB 72-3613, allowing us to replace the number 1 and 3 carbon seals at the next MPI or if you develop a problem between maintenance events. When the bulletin is accomplished, several other bulletins must also be complied with. These bulletins involve rework of the Fan Support Housing, the Breather Pressurizing Valve and rework of the Transfer Gearbox. AlliedSignal has issued special pricing on the new parts needed. Contact Jon Dodson/Cecil Sloan for info, at 1.800.228.4277.

Reduce Your Warranty Worries

If your Falcon is still under factory warranty, Duncan can handle those pesky warranty entries for you. As an authorized Falcon Service Center, Duncan can order the necessary materials, perform the services and administer the paperwork required to comply with parts issues, Service Bulletins, Service Information letters or any other warranty issue. Warranty items will appear as NO CHARGE on your invoice because we handle everything-start to finish.

If you need to schedule your Falcon for any warranty work or simply want to discuss our repair capabilities, please contact Jeff Manion at 1.800.228.4277.

Log Book Research

Log book research is a laborious task. Often during the process, additional items are found that can cost you money and additional downtime. We strongly recommend that aircraft log books be sent to your maintenance facility at least two weeks in advance of arrival. This gives the inspection department time to complete a thorough research of your aircraft and advise you of additional items ahead of your arrival date. This will save you time and potential money.

Contact Jeff Manion at 1.800.228.4277 for more info.

Growing Customer Entertainment Demands Elicit Quick Duncan Response

Due to customer demands, Duncan Aviation has recently teamed with Audio International (AI) to provide mid-size business jet operators with entertainment system packages that offer high-quality, easy-to-use entertainment systems that are reasonably priced, installed fast and backed by respected leaders in the aircraft entertainment and aircraft system installation industries.

The system packages have been developed to provide reasonably priced off-the-shelf entertainment solutions. Three packages are offered: The Executive Level, The Premium Level and The Presidential Level. By developing a tiered group of entertainment packages, with the most requested components, Duncan is able to offer variety to the customer while streamlining installation and FAA requirement fulfillment, thereby reducing both installation cost and turntime.

For more information about these exciting new systems or other entertainment systems, please contact Steve Elofson, Dave Pleskac, Ron Hall or Gary Harpster with Duncan Aviation’s Installations & Modifications area at 800.228.4277 or 402.475.2611.

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