Duncan Aviation's “Rapid Response Team” Engine Service Celebrates its 10th Anniversary

July 6, 2010

LINCOLN, NEB — This fall, Duncan Aviation's Rapid Response Teams celebrate an important milestone—the 10th anniversary of the opening of the first Duncan Aviation Rapid Response Team location.

Starting in the fall of 2000 with the opening of an office location for Duncan Aviation engine technicians in the Dallas area, the Rapid Response Team concept was born. These teams consist of up to four engine technicians specializing in engine troubleshooting, regional support and AOG assistance. Team capabilities include routine inspections and vibration surveys, engine changes, on-the-wing repairs, engine removals & replacements (R&Rs), periodic inspections and line maintenance support for all Honeywell models, Pratt & Whitney, JT15D, 300 and 500 series, General Electric CF34 and Williamson FJ44. In addition to AOG engine support, Rapid Response Team technicians are available for APU assistance.

The teams are strategically located so technicians can be quickly dispatched to a customer location or the location where a customer is AOG. Besides Dallas,  Duncan Aviation Rapid Response Team locations have grown to include New York, Chicago, Denver, Ft. Lauderdale, Atlanta, Scottsdale and the latest addition in Provo, UT. In many locations, the Rapid Response team is located near a Duncan Avionics satellite facility. The Duncan Avionics satellite network began 25 years ago with a similar quest, that of making expert avionics services more convenient for customers.

Rapid Response Teams work with the full support of Duncan Aviation's engine service centers in Lincoln, Neb. and Battle Creek, Mich., which can provide additional tooling and technicians as needed.

To schedule the Rapid Response Teams, call toll-free 877.522.0111.

Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections and maintenance, engine services, major retrofits for cabin and cockpit systems in addition to full paint and interior services and aircraft sales and acquisitions. Duncan Aviation also has aircraft components solutions experts available 24/7/365 at 800.228.1836 or 402.475.4125 (international) who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory/propeller repairs and overhauls.

Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include more than 20 satellite avionics facilities strategically located throughout the United States.

For more information about any of Duncan Aviation's services, contact us at 402.475.2611 or 800.228.4277. Or visit us on the web at www.DuncanAviation.aero.

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