Duncan Aviation Alliance Program to Provide EMEA Customer Support

LINCOLN, NEB. — Duncan Aviation is pleased to announce the formation of a future Duncan Aviation Alliance Program. The goal of the Alliance Program will be to enhance market presence and customer service levels for corporate jet operators in Europe, Middle East and Africa (EMEA) by developing  long-term relationships with highly respected service providers throughout the continent.  

The essence of the Duncan Aviation Alliance Program is to support the customers of Duncan Aviation and  its Alliance Program members. To this end,   Duncan Aviation’s  EMEA customers will benefit from having support in their respective regions for warranty work and AOG services and for potential participation in future maintenance programs. Duncan Aviation and the Alliance Program members are currently exploring complementary services to determine the best offerings for customers, which could include providing maintenance, modifications, repair capabilities, parts and material availability in the region and the sharing of industry and organization best practices and training opportunities.

The Alliance Program will also explore the potential inclusion of Duncan Aviation Tech Rep support for airframe, engine, APU, avionics, accessories, components and troubleshooting to further enhance the customer experience.

Program development has begun between Duncan Aviation, Air Alsie and JetSupport. Air Alsie is an aircraft management, charter service and maintenance company based in Denmark, and JetSupport is a maintenance and aircraft support company based in The Netherlands.

“Right now, the three companies have agreed that there are distinct synergies and we are committed to explore these various opportunities and develop specific programs to provide even better ongoing support and service for business jet operators in Europe, Middle East and Africa,” says Steve Gade, Vice President of Aircraft Sales and Business Development for Duncan Aviation. “We are extremely selective in our choice of Duncan Aviation Alliance Program members. Selection criteria is based on market coverage requirements, capabilities and character of the prospective partners.”

Look for future announcements regarding the further development of the Duncan Aviation Alliance Program.

To learn more about Duncan Aviation, visit www.DuncanAviation.aero or stop by Duncan Aviation at stand #G089 at EBACE 2016 held May 24-26 at Palexpo Geneva in Geneva, Switzerland. Visit www.DuncanAviation.aero/ebace to see Duncan Aviation attendees and show announcements.

About Duncan Aviation

Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.

For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero

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