LINCOLN, NEB — Duncan Aviation is celebrating the 15th anniversary of the opening of its first engine Rapid Response Team location.
In 2000, Duncan Aviation saw a need to support business aviation customers with dedicated, ready-to-travel turbine engine technicians. A small office dubbed "Engine Rapid Response" was opened in the Dallas area, becoming Duncan Aviation's first mobile engine services launch office.
The Dallas team was quickly joined by others located in Denver, Phoenix and Fort Lauderdale. All consisted of up to four engine technicians specializing in engine troubleshooting, regional support and AOG assistance.
Today there are more than 30 factory-trained technicians in 13 Engine Rapid Response offices performing nearly 2,000 AOG and in-field events per year. They are strategically positioned across the United States from Seattle to Fort Lauderdale and Long Beach to New York. All are well-equipped with the necessary tooling and a long list of capabilities that include troubleshooting, routine periodic inspections, vibration surveys, on-the-wing repairs, engine removals & reinstallations and line maintenance that includes LRU changes and borescope inspections.
They support all Honeywell engine and APU models, Pratt & Whitney JT15D, 300 and 500 series, General Electric CF34, Williams FJ44 and the Rolls Royce Spey/Tay/BR engine models.
Rapid Response Teams are able to be quickly dispatched to a customer's hangar or AOG location, anywhere in the world, in as little as 24 hours. Yet they work with the full support of Duncan Aviation's engine service centers in Lincoln, Nebraska, and Battle Creek, Michigan. The full-service centers can provide additional tooling and technicians as needed.
To schedule Duncan Aviation's engine Rapid Response Teams, call toll-free 877.522.0111.
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero