«Fall 2016

Duncan Aviation Alliance Program Provides EMEA Support

Duncan Aviation is pleased to announce the formation of the Duncan Aviation Alliance Program. The goal of the Alliance Program is to enhance market presence and customer service levels for corporate jet operators in EMEA (Europe, Middle East, and Africa) by developing long-term relationships with highly respected service providers throughout the continent.

The essence of the Duncan Aviation Alliance Program is to support the customers of Duncan Aviation and its Alliance Program members. To this end, Duncan Aviation’s EMEA customers will benefit from having support in their respective regions for warranty work and AOG services and for potential participation in future maintenance programs. Duncan Aviation and the Alliance Program members are currently exploring complementary services to determine the best offerings for customers, which could include providing maintenance, modifications, repair capabilities, parts and material availability in the region and the sharing of industry and organization best practices and training opportunities.

“We are extremely selective in our choice of Duncan Aviation Alliance Program members. Selection criteria is based on market coverage requirements, capabilities, and character of the prospective partners.”
- Steve Gade, VP of Aircraft Sales and Business Development

The Alliance Program will also explore the potential inclusion of Duncan Aviation Tech Rep support for airframe, engine, APU, avionics, accessories, components, and troubleshooting to further enhance the customer experience.

Program development has begun between Duncan Aviation, Air Alsie, and JetSupport. Air Alsie is an aircraft management, charter service and maintenance company based in Denmark, and JetSupport is a maintenance and aircraft support company based in The Netherlands.

“Right now, the three companies have agreed that there are distinct synergies, and we are committed to explore these various opportunities and develop specific programs to provide even better ongoing support and service for business jet operators in Europe, Middle East, and Africa,” says Steve Gade, Vice President of Aircraft Sales and Business Development for Duncan Aviation. “We are extremely selective in our choice of Duncan Aviation Alliance Program members. Selection criteria is based on market coverage requirements, capabilities and character of the prospective partners.”

Watch for more information as the Duncan Aviation Alliance Program continues to develop.

In This Issue: Fall 2016