Brand Promise / Core Values

Duncan Aviation has team members around the world. We all have diverse backgrounds, but a common thread that ties us together is an inherent sense to do the right thing and a professional, positive attitude. It’s the people within a company who create a strong brand. Our people are talented, dedicated and special. They care about our customers and they are mindful to create an exceptional experience.

Brand Promise

Duncan Aviation is committed to provide an experience unlike any other to owners and operators of business aircraft.   We do this by providing personalized expertise, innovative services and ongoing support.

Core Values

At Duncan Aviation, We:

  • Deliver high-quality products and services.
  • Charge fair prices and provide efficient turntimes.
  • Lead through action and innovation.
  • Focus on solutions and offer positive suggestions.
  • Respect others and are accountable for our actions.
  • Maintain a team approach.
  • Value honesty, integrity, loyalty and trust.
  • Promote safety, health and wellness.
  • Support our communities and respect the environment.
  • Are proud to be the best at what we do.

Community Outreach

The Duncan Family Trust was created more than a decade ago as a way for the Duncan family to give back to the communities that help contribute to Duncan Aviation's ongoing success.

The mission of the Duncan Family Trust is to enhance the quality of education, create positive change in the community, increase awareness and interest in the aviation industry and support the arts in Lincoln, Nebraska, Battle Creek, Michigan, and Provo, Utah.

To learn more about the Duncan Family Trust and what it has accomplished over the years, visit http://www.duncanfamilytrust.org/

Senior Leadership Team

Since Duncan Aviation was founded in 1956, the members of the Duncan family have always been actively involved in leading the company. In addition to the family influence, the company’s leadership dynamic includes vice presidents and executive officers of Duncan Aviation who form the Senior Leadership Team. They pursue a constructive dynamic that allows them to strategically position the company for long-term success and respond to sudden changes in the industry.

The Senior Leadership Team is responsible for modeling and maintaining Duncan Aviation’s Leadership Values. Duncan Aviation leaders:

  • Truly care about each team member.
  • Support and develop each team member's career. 
  • Listen and communicate continuously.
  • Encourage teamwork within and among all teams.
  • Focus on individual's strengths.
  • Celebrate success.
  • Provide timely and helpful feedback.
  • Focus on continuous improvement.
  • Have fun! 

Members of the Senior Leadership Team include:

Cindy Morris

Chief Financial Officer

As Vice President and CFO, Cindy Morris provides leadership for the accounting, credit, information services, material services, Lincoln customer services and treasury services areas. Cindy joined Duncan Aviation in 2008. Prior to Duncan Aviation she worked as a certified public accountant with KPMG Peat Marwick in Lincoln, where she worked for 12 years. She was Corporate Treasurer and Corporate Controller for Cohesive Technology Solutions, Inc. and Director of Finance and Accounting with Infocure Dental. She most recently worked for the Nebraska Book Company as Vice President of Administration. Cindy attended the University of Nebraska where she received her Bachelor of Science degree in Business Administration. She is a Certified Public Accountant. Cindy's husband Bill is an attorney in private practice in Lincoln. They have two children; Whitney, a Kansas University graduate and graphic designer living in Colorado, and Elliot, a student at the University of Wisconsin in Madison, studying Civil Engineering. Cindy enjoys cycling, hiking and travel. Cindy has served on a variety of community boards and committees including the Homestead Girl Scout Council, Juvenile Diabetes Foundation, Leadership Lincoln, YWCA, United Way, Parent Teacher Organizations and most currently, the Audit Committee of the Lincoln Community Foundation.


Robert Duncan

Chairman Emeritus

Robert Duncan is a nationally recognized aviator, businessman, art collector and civic leader.

His father founded Duncan Aviation in 1956, and Robert began helping out while still a student. Only three years after graduating from Northwestern University in 1965, and at age 26, Robert was named President of the company.

Robert was instrumental in taking Duncan Aviation from a small, sales-focused business to an organization offering a diverse array of aviation services. Today, Duncan Aviation supports the aviation needs of government and business operators and other service providers. The company's services include airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, paint and interior services, and pre-owned aircraft sales and acquisitions. Duncan Aviation also provides international aircraft components solutions 24/7/365 with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Lincoln, Neb., and Battle Creek, Mich. Additional locations include Provo, Utah, and more than 20 other locations throughout the United States to provide customers with local support and quick response to avionics, engine and parts Aircraft on Ground (AOG) situations.

Robert turned over day-to-day management of the company to his son, D. Todd Duncan, in 2007 and serves on its board as Chairman Emeritus. Robert and his wife, Karen, are passionate about aviation and flight.

They are also vigorous advocates of the visual arts and Robert has served on numerous boards in the aviation industry, for the visual arts and for various community and philanthropic organizations.

Robert's awards include the AEA Lifetime Achievement Award in 2016, Living Legends of Aviation Lifetime Aviation Entrepreneur Award in 2010, the Master Pilot Award in 2009, and the National Business Aviation Association's John P. "Jack" Doswell Award in 2002. Robert has been named to the Nebraska Aviation Hall of Fame and the Nebraska Business Hall of Fame.


Aaron Hilkemann


As President and CEO, Aaron C. Hilkemann provides strategic leadership and direction to Duncan Aviation, Inc. to ensure future development and growth for the enterprise.

Aaron joined Duncan Aviation in 1996 as Executive Vice President and Chief Operating Officer. In 1997, he was appointed President. Prior to joining Duncan Aviation, Aaron was Vice President and Director of Financial Operations for FirsTier Financial, Inc. His background includes eight years of public accounting experience with KPMG Peat Marwick where he served as a Senior Audit Manager and concentrated in the areas of manufacturing, construction and banking industries.

Aaron is past Chairman and a current member of the Board of Directors of GAMA (General Aviation Manufacturers Association). He has also served as Past Chairman of the AMAC (Associate Member Advisory Council) of NBAA and the NBAA Board of Directors.

Aaron and his wife, Jennifer, have a blended family of seven children, two boys and five girls. Aaron is active in hiking, hunting, fishing, biking and most recently has become a bee keeper.


Andy Richards

V.P., Completions & Modifications

As Vice President of Completions and Modifications, Andy Richards oversees the Battle Creek paint and interior completions teams. He also provides on-site support for OEM completions, engineering and certification in Battle Creek. Andy joined Duncan Aviation in 1997 working as a cabinet shop technician in Battle Creek, Michigan. He spent time leading teams in both cabinet and completions and was promoted to assistant manager of interior completions. In 2008, Andy became involved in Duncan Aviation's OEM completions program and was promoted to Program Manager one year later. Andy has a Bachelors of Arts degree and a Masters of Fine Arts degree. Andy and his wife have two daughters. He enjoys fly fishing, running, cooking and camping. Andy is a board member of Anglers of the Au Sable; an organization that protects the environmental quality of a highly regarded trout stream in northern Michigan. Andy is also a board member and treasurer of Battle Creek Unlimited; an economic development organization that seeks to grow, retain, and develop the business community of Battle Creek, Michigan.


Chad Doehring

VP of Operations

In 1994, Chad was hired at Duncan Aviation as an airframe mechanic. His work specialized in Falcons and Hawkers. During his time with the Airframe department Chad was promoted to shift supervisor and then to assistant manager. In 2004 Chad became Customer Service Manager in Lincoln and was in that role for seven years. Chad returned to the Airframe department in 2011 as Manager. Prior to Duncan Aviation, Chad worked for Northrop Grumman on the B2 bomber as a structure, hydraulic and flight test mechanic. Chad holds an A&P license and Inspection Authorization (IA) from the FAA. Chad enjoys spending time with his kids and attending their sports activities. He has four children; two daughters and two sons. Chad is involved in the Nebraska Business Aviation Association and supports the American Heart Association and Seward Recreational sports.


Todd Duncan


Todd Duncan was named Chairman of Duncan Aviation in 2007. In his 30 years with the company, he has served many roles, including vice chair and president of Duncan Aviation component services. Todd has a passion for aviation and has been an active private pilot since 1987, holding instrument and multi-engine ratings. He is also passionate about the business aviation industry and believes in giving back. He is currently serving as Chair of the National Business Aviation Association's Associate Member Advisory Council. He has been a member of that council since 2015 and has also served as Chairman of the board of the National Air Transportation Association. Todd graduated from Nebraska Wesleyan University with a degree in business administration and studied in the Stanford Executive Program in 2007. Along with his wife, Connie, he is active in several philanthropic activities, including leadership work at the Boys & Girls Club of Lincoln and Lancaster County, the Nebraska Chamber of Commerce, Nebraska Wesleyan University and Southeast Community College Foundation.

Todd and Connie have twin sons, Harrison and Paul Kent "P.K." Todd enjoys many activities with his family including traveling, boating, scuba diving and snow skiing. Todd is an enthusiastic golfer and an avid supporter of the UNL athletic program.


Kasey Harwick

Director of Maintenance

As Vice President of Maintenance, Kasey manages the airframe shops and oversees the engine and accessory departments at Duncan Aviation’s Battle Creek location. It is his responsibility to promote and develop team members, provide training opportunities, and help team members evolve into industry-leading technicians.

Kasey joined Duncan Aviation in 1999, working completions on green Astra SPX aircraft. Transitioning to Airframe gave him experience on Learjets and Astras, eventually becoming Lead Technician. Harwick moved on to Team Leader for the fleet customer program, served as Project Manager, and until mid-2017, when he and his family moved to Battle Creek, he was the Airframe Department Manager at Duncan Aviation’s Lincoln, Nebraska, facility.

While working at Duncan Aviation, Harwick earned an Associate of Applied Science degree in Non-Destructive Testing, an Associate Degree in Science, and a Bachelor of Science degree in Business with a minor in Marketing.


Jamie Harder

Chief Financial Officer

As Vice President and CFO, Jamie provides leadership for the accounting, credit, information services, material services, and treasury services areas.Before serving in her new role, Harder was a controller with Duncan Aviation for four years.

Harder earned a degree in Business Administration, Accounting, and Management at Midland University in Fremont and gained seven years of experience working in both private and public accounting prior to coming to Duncan Aviation.

In Harder’s free time, she spends as much time outside as possible, and that includes working in the yard, going for long bike rides, golfing, and playing volleyball. She also enjoys traveling, cheering for Husker athletics, going to concerts, and playing with her niece and nephew.


Doug Alleman

Vice President Customer Service

Doug Alleman is the Regional/Service Sales Manager in Lincoln, Nebraska. He provides leadership to the airframe and engine service sales teams in Lincoln and the regional sales team. Doug started at Duncan Aviation in 1988 as an engine shop technician. He was promoted to team leader, tech rep and served as shop supervisor. He transferred to engine sales in 2000. He assumed his current role in 2008. Doug is a licensed A&P mechanic. He enjoys working with customers and having such a great team to work with. Doug is married with grown children. He enjoys fishing and spending as much time as he can with his grandson.


Steve Gade

V.P., Marketing & New Business Development

As Vice President of Marketing and New Business Development, Steve Gade provides leadership to Duncan Aviation's marketing and communications team as well as the aircraft sales team. He is also responsible for new business development and oversight of the domestic and international Customer Advisory Boards.

Steve started with Duncan Aviation in 1992 as Vice President. Prior to Duncan Aviation, he held positions with IBM and the Federal Bureau of Investigation.

Steve graduated from the University of Nebraska Lincoln with a Bachelors degree and is a licensed private pilot. Steve enjoys helping team members succeed and building long term customer relationships with customers, vendors and team members.

Steve is married and has grown twins, a boy and a girl, as well as a Briard dog. He enjoys golf, hiking, biking, fishing, reading and cinema. Steve has served on the board of directors for the local independent film theater and chairman of the National Aircraft Resale Association.

Personal Mission:
Succeed at home first
Never compromise with honesty
Remember the people involved
Hear both sides of the story before judging
Obtain counsel from others
Defend those who are absent
Be sincere but decisive
Develop one new proficiency a year
Plan tomorrow's work today
Hustle while you wait
Maintain a positive attitude
Keep a sense of humor
Be orderly in person and work
Do not fear mistakes- fear only the absence of creative, constructive, and corrective response to those mistakes
Facilitate the success of subordinates
Listen twice as much as you speak
Concentrate all abilities and efforts on the task at hand, not worrying about the next job or promotion.


Michael Cox

V.P., Completions, Modifications and Team Members Services

Michael Cox is Duncan Aviation's Vice President of Completions, Modifications and Team Member Services. In his role he oversees the Lincoln, Nebraska, interior and avionics installation production groups, and engineering services companywide. Michael also provides leadership for the human resources and professional development departments and the wellness and safety programs for all locations.

Michael started with Duncan Aviation in 2011. Prior to Duncan Aviation, he spent 28 years in the insurance industry where, during his insurance career, he had leadership responsibility for marketing, public affairs, professional development, strategic planning, finance, sales administration, recruiting, change management, and insurance claims.

Michael has a Bachelor of Arts degree from Augustana College in Rock Island, Illinois. He holds six insurance designations. He has served on numerous boards in the Lincoln, Nebraska, community including WorkNet, a non-profit organization that helps place physically and mentally challenged individuals in jobs, United Way, and the Lincoln Crisis Pregnancy Center.

Michael is married and has four grown children and three grandchildren. He enjoys running, home improvement projects, family travel, and spending time with his grandchildren. He is actively involved in leadership with his church.


Bill Prochazka

Chief Operating Officer

As Chief Operating Officer, Provo Operations, Bill Prochazka provides leadership to the overall operation of Duncan Aviation in Provo, Utah. His responsibilities include general oversight of day-to-day operations, and repair station requirements. Bill began his career at Duncan Aviation in 1987 as a Turboprop Tech Rep in Lincoln, Nebraska. In 1989 he was promoted to Manager of the Engine and Airframe departments. In 1992, Bill moved to the Customer Service department as a Service Manager and was promoted to Customer Service Manager in 1994. Bill transferred to Battle Creek, Michigan in 1998 as Vice President of Aircraft and Customer Service. He became Michigan's General Manager in 2001. In the summer of 2010, Duncan Aviation opened a maintenance facility in Provo, Utah. Bill and his wife moved to Provo and he assumed his current role. Prior to Duncan Aviation, Bill held various positions at Gates Learjet and Cessna Aircraft Company in Wichita, Kansas. He also managed an avionics shop in Colorado for two years. Bill graduated from Electronics Technical Institute in Denver, Colorado, specializing in Electronic Communications and Digital Theory. He holds a Private Pilots license, MEL/Instrument rating as well as various professional certifications. Bill enjoys the people of Duncan Aviation and Utah. Bill is married to Jeannette. He enjoys playing the guitar, sailing and traveling. Bill has always been active in his community, and plans to continue this support in Utah. While in Battle Creek he served as a Michigan State Aeronautics Commissioner, Chairman of the Battle Creek Chamber of Commerce Board of Directors and served on the Boards of both Battle Creek Unlimited and the Tax Increment Finance Authority which oversaw infrastructure investment in the Fort Custer Industrial Park, the home of Duncan Aviation in Battle Creek. Personal Mission: To live a purposeful life, and to help others find purpose along their journey.


Jeff Lake

Chief Operating Officer

As Executive Vice President and COO, Jeff is responsible for the day-to-day guidance and development of the Lincoln operations. He provides direction and leadership for the airframe, engine, and paint production areas and for line services, facilities, quality assurance and the flight department.

Jeff joined Duncan Aviation in 1993 as company controller and soon became Vice President of Finance. He was promoted to Chief Financial Officer in 1998. Jeff assumed his current role in 2008. Prior to Duncan Aviation, Jeff worked as a regional controller for International Paper. He has also worked as a CPA in public accounting.

Jeff graduated from the University of Nebraska-Lincoln with a Bachelor of Science degree in Business Administration with an emphasis in Accounting.

Jeff and his wife, Diana, have three children and enjoy family activities, hiking, fishing, camping, golf and tennis. Jeff has served on the Allocation and Audit committees for United Way of Lincoln/Lancaster County. He also served on the Lancaster County Court Appointed Special Advocates for Children Board of Directors.


Thomas Fischer

Vice President & General Counsel

As General Counsel, Tom represents the company, its owners, senior management and team members in legal matters involving customers, vendors, regulators and legislators.

Tom joined Duncan Aviation in 2007 in his current position.  Prior to Duncan Aviation, Tom was president of Spectrum Financial Services, Inc., an Omaha, Nebraska based company that provided securities and insurance products and services to financial institutions throughout the U.S.  He also served as a senior officer and was a member of the board of directors for Great Western Bancorp and Spectrum Life Insurance Company, an Arizona based re-insurance company. Before moving to Spectrum, Tom served as vice president, general counsel and secretary for several major financial institutions, including First National Lincoln Corp. in Lincoln, Nebraska and most recently, FirsTier Financial, Inc. in Omaha, Nebraska.

Tom has a Bachelors of Arts degree from the University of Nebraska, Omaha and Juris Doctorate from the University of Nebraska at Lincoln. He is a member of the Nebraska State Bar Association. He holds a Nebraska Real Estate Brokers License and is involved with real estate development in Omaha. Tom is also a member of the International Air & Transportation Safety Bar Association. As a member of the Nebraska Sate Bar Association he serves on the Corporate Counsel Executive Committee.  He also serves on the Board of Directors for the Nebraska State Bar Foundation, is a member of the Foundation’s Endowment Committee, and serves on the University of Nebraska Medical Center Chancellor’s Board of Counselors.


Mike Minchow

Vice President Service Sales

Mike Minchow is the Completions Sales and Design Manager in Lincoln, Nebraska. Mike started with Duncan Aviation in 1983 as a designer. He was promoted to team leader and then moved to the completions sales team. He became manager and then spent time as a program manager before coming back to manage the completions sales team in 2008. Prior to Duncan Aviation, Mike worked for Ericson Sullivan Architects in Lincoln, Nebraska as a project architect. Mike has a Bachelors degree in Architecture. Mike and his wife Renae have three sons; Andrew, Mason and Aden. Mike enjoys hunting, golf, and coaching his sons' sports teams.


Mark Cote

V.P., Duncan Aviation Parts Sales, Avionics, Accessories & Satellites

Mark Cote is Duncan Aviation's Vice President of Duncan Aviation Parts Sales, Avionics, Accessories & Satellites. In this position he provides leadership to the production and service areas of aircraft Accessories, Avionics/Instruments Component Repair, Duncan Aviation Parts and Rotables Sales and the network of avionics satellite locations around the United States.

Mark joined Duncan Aviation in 1987 as an avionics technician, fixing navigation and communication equipment. Throughout his career with Duncan Aviation, Mark has held several positions including customer service representative, project manager, program manager and project manager team lead and coordinator. In 2006, he became the Vice President of Completions and Modifications. Mark assumed his current position in 2014.

Mark has an Associates of Applied Science Degree in Electronic Engineering Technology.

Mark and his wife have two children. Mark enjoys motorcycle riding, home improvement, staying fit and spending time with his family.


Tom Burt

Chief Operating Officer

As Executive Vice President and COO, Tom leads the Battle Creek Senior Management Team and is responsible for the day-to-day guidance and development of the Battle Creek operation.

Tom began his career at Duncan Aviation in 1979 as an entry-level airframe technician performing maintenance on Learjets, Citations and turboprop aircraft. In 1984, he joined the newly formed Service Marketing group where he called on prospective customers promoting Duncan Aviation services in the south central and upper Midwest region of the United States. In 1990 Tom took on the challenge of developing a service quoting system that would help the sales teams produce customer-friendly, industry-leading sales proposals. Through this development, he got involved in the actual quoting and selling of airframe maintenance. Tom progressed to the position of Service Sales Manager in 1994 and began building his sales team. He was promoted to VP Airframe and Engine Service Sales in 1999. In 2004, Tom transferred to Battle Creek to help lead the expansion and growth at that location. He assumed his current responsibilities in 2005.

Tom holds a Bachelor of Science degree in Mechanical Engineering Technology and an Associate of Science degree in Aviation Technology from LeTourneau University in Longview, Texas. He is an FAA-licensed A&P technician as well as a commercial/instrument rated pilot. He also serves on the Corporate Advisory Committee (CAC) for the FlightSafety Foundation.

Tom is married and has three grown children. His interests outside of work include vocal music, travel, cycling, golf and photography.



We are proud of our innovative solutions, our knowledgeable people and the friendly environments we have at Duncan Aviation. However, these things don’t mean anything until they come together, culminating in a great experience for a customer.

We receive emails, letters and phone calls every day from customers who want to thank certain team members, and the company, for a job well done. Here is a small compilation of some of those comments.

In 2013, Brazilian Chief Mechanic Iran Morais first took his company's Global Express to Duncan Aviation. The project was so well done that he has continued to have Duncan Aviation service the Global and Falcon 2000 under his care. He has this to say about working with Duncan Aviation: "Ultimately, a big portion of our satisfaction is related to the personal customer support we receive. We work very closely with Allan Orsi, Duncan Aviation's South American Regional Manager, and Steve Snyder, a Duncan Aviation Project Manager. They are always available to help with any concerns or issues. In addition, myDuncan, an online project management tool, has been essential in allowing me to follow my current aircraft service events and communicate with technicians in a timely manner. Duncan Aviation is excellent and the number of aircraft flying to the United States for service there proves it."

When looking for a maintenance facility for our Legacy, I wanted to work with an organization that has an easy to use communication system, experienced and friendly personnel. I was pleasantly surprised by my first visit to Duncan Aviation. The facilities are large and encompass complete business aircraft capabilities, and I continue to have access to my airplane. myDuncan, the online project management system, is the best way to manage, control, communicate and record all of my aircraft project events. In the end, my invoice was not a surprise because of the real-time approved work and progression chart. The positive attitude from everyone you deal with at Duncan Aviation creates a great maintenance experience.
Fabio Moritz, Legacy Operator

When we first started looking for a company to complete this paint job, we immediately thought of Duncan Aviation. The designers were very creative in determining out how to accomplish this very intricate pattern, and once we saw what they could do, we knew we had made the right choice.
Duncan Aviation went out of their way to deliver the aircraft on time and with top-quality work. The design team understood from the first moment how the end product should look, and after several modifications, they were able to deliver the most spectacular airplane we have ever had. It certainly turns heads in any airport where we land.
Because our complicated design required some extra work and some follow-up touch-ups, we don’t think we could have found a better company to work with. We were pleased with the exceptional customer service, which extended beyond the initial delivery date.
Nataly and Ernst Langner, Bombardier Global 5000 Owner/Pilots

“The personal relationships make it easy to get in touch with the right people when there are issues. And, let’s face it, there are always going to be issues. It’s important to me to know Arjen, Alan and Shawn so well I can reach any of them at any time. I don’t want to have to go through a layer of people who don’t know me or care about me or my aircraft. I want to go to them directly, and I can and do.”
Klaus Rasmussen, Technical Manager - Air Alsie, Denmark

We enjoy working with Duncan Aviation because their team is well educated and we always receive professional and competent support. We look forward to working with Duncan Aviation on more projects in the future.
The friendly and competent sales and support teams at Duncan Aviation are appreciated by our logistics department. Duncan Aviation’s availability of spare parts and knowledge in international shipments provides us excellent support.
Extensive projects involving engineering support from Duncan Aviation are handled professionally and there is always a solution oriented team from Duncan Aviation available for answering our questions.
Edgar Boehlke, Managing Director - Beechcraft Berlin Aviation GmbH, Germany

Duncan Aviation’s customer base extends far beyond what I can reach in Germany. They have the opportunity and ability to sell parts that we cannot.
Through Duncan Aviation’s consignment program, operators have a chance to profit from items that they would otherwise consider scrap. I could not have generated this money in sales in Europe. After many years, I find Duncan Aviation to be an excellent partner, serious and fair with everything. Take your surplus inventory, put it in a box and send it to Duncan Aviation today!
Dieter Griesel, Board of Directors Member - Global Aviation and Piper Parts, Germany and United Kingdom

Everyone at Duncan Aviation treats me like I belong. I can walk around the facility and have never felt like I did not belong or should not be there. Customers are welcome in the facility and have free access to their aircraft and the teams who work on them. I always look forward to returning to Lincoln, receiving top-notch maintenance and visiting friends.
I appreciate the access that I can have to my project when I’m not at the facility. The myDuncan application has been created by Duncan Aviation with customers’ needs in mind. I can go over everything with the project team, take some time to make the proper decision and then approve or disapprove items on myDuncan. The system allows easy access to project information and provides interactive management tools from anywhere.
Jeff Duvall, Chief Pilot - Integrated Management Services, LLC, United States

On my first trip to Duncan Aviation, I was flying cross country in a Cessna 180 when I landed in Lincoln for fuel. I was immediately impressed by its size, courtesy and how efficiently things operated.
Then there came a need to purchase an aircraft. I found a Falcon 50, but wanted another set of eyes to help me assess the aircraft. I thought of Duncan Aviation first.
I had always been awed with the many things that Duncan Aviation offered to an operator and assumed that the Aircraft Sales and Acquisition team would surely offer the same courteous support. I was not disappointed.
Purchasing an aircraft is complicated, but having someone who knows what they are doing makes it so much easier. Everyone I have ever worked with from Duncan Aviation has been professional. They have high quality people, with high standards and excellent work ethic.
Franklin Graham, President and Pilot - Samaritan’s Purse, United States


history2Iowa farmer and automobile salesman Donald Duncan learned how to fly in the 1950s. As he gained aircraft experience and developed deep friendships with aviators, he hear d business operators asking to utilize aircraft as business tools. In 1956, he acted, buying into the Beechcraft distributorship that would become Duncan Aviation.

Since then, customers have asked for solutions and services. We have listened and acted. Together, we have accomplished much, transforming from an aircraft sales business to a world renowned, full-service company. Some highlights in this journey include the following:

  • 1956 – Aircraft salesman Donald Duncan begins Duncan Aviation as a Beechcraft distributor
  • 1963 – Duncan Aviation opens its fuel service and maintenance location at Lincoln Airport in Lincoln, Nebraska
  • 1966 – Duncan Aviation opens its avionics and instrument repair shop
  • 1978 – Duncan Aviation opens its accessory repair shop
  • 1979 – Duncan Aviation opens its paint shop
  • 1981 – Duncan Aviation starts repairing and inspecting engines
  • 1981 – Duncan Aviation begins interior completions work
  • 1984 – Duncan Aviation begins parts consignment services
  • 1985 – Duncan Aviation opens its first avionics satellite location
  • 1992 – Duncan Aviation begins it's aircraft acquisition service
  • 1998 – Duncan Aviation acquires a second MRO facility in Battle Creek, Michigan
  • 2000 – Duncan Aviation opens its first engine Rapid Response team offices
  • 2006 – myDuncan, internet-based project management team is developed
  • 2009 – Duncan Aviation receives approval as a Supplemental Type Certificate (STC) and Major Repair and Alterations (MRA) ODA (Organization Designation Authorization)
  • 2010 – Duncan Aviation opens its Provo, Utah location
  • 2011 - Duncan Aviation adds Parts Manufacturing Approval (PMA) to its ODA
  • 2012 – Duncan Aviation adds live 24/7/365 support for parts/components
  • 2014 – Duncan Aviation adds in-field interior services to service capabilities

Ethics Statement

Duncan Aviation asks its team members to agree to a strict Code of Conduct. We believe our most valuable and fundamental asset is our reputation, which depends on the integrity and judgment of each of our team members. The essential message underlying the Code is that no one should ever sacrifice his or her integrity, whether for personal gain or a perceived benefit to Duncan Aviation’s business. We believe that the individual ethical conduct and judgment of our team members contributes greatly to our overall success.

Therefore, we support the National Business Aviation Association's (NBAA) guidance statement called, “Ethical Business Aviation Transactions.”

As a founding member of the National Aircraft Resale Association, we also follow the NARA Code of Ethics.


Duncan Aviation is the world’s largest privately owned business jet support facility. We provide business aircraft operators with every aircraft service they need. Yet we do so with the friendliness and responsiveness of a small-town company.

Customers often visit our major MRO facilities in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah, and are surprised at our vast array of services, our innovative solutions and our excellent customer service.

We provide aircraft acquisition & sales, airframe & engine maintenance, avionics installations, interior & paint completions/modifications, avionics/instrument/accessory repairs & overhauls and parts support for Bombardier, Dassault, Textron, Gulfstream and Embraer manufactured aircraft. Our 20+ avionics satellites and 16 engine Rapid Response offices provide avionics and engine services in the field for scheduled and AOG work. And our parts team provides 24/7/365 support worldwide with knowledgeable reps who answer the phone day or night.

Our people have a passion for aviation and for serving customers. They are among the most experienced in the industry and the quality of the service they provide is among the best in the world.