LINCOLN, NEB. — Duncan Aviation Component Services has added to its bilingual customer service and sales team to increase support for its rapidly growing Latin customer base in Mexico, Central, and South America.
The growth in the team comes in response to the steady increase in demand for parts and rotables sales and reliable component repair and overhaul services.
“Having a team fluent in Spanish makes it easier for our customers to do business with us,” says Keith Schell, Duncan Aviation Component Services Manager. “Customers can reach a live person who speaks their language and shares cultural similarities.”
Schell says that having a bilingual team demonstrates that Duncan Aviation is committed to serving and supporting the Latin market, including Central and South America.
“Being able to speak the same language builds trust and gives customers the confidence to do business with us,” Schell says. “They return because of the quality of service they receive.”
Duncan Aviation Latin America Support Team
Parts & Rotables Sales
Matthews Pastor, Matthews.Pastor@DuncanAviation.com, +1 402.479.4218
Christian Avelino, Christian.Avelino@DuncanAviation.com, +1 402.479.1560
Component Repair Services
Erika Jimenez Johnson: Erika.Jimenezjohnson@DuncanAviation.com, +1 402.470.4625
Alexander Menjivar-Valverde: Alexander.MenjivarValverde@DuncanAviation.com, +1 402.470.4561
Duncan Aviation is an aircraft service provider supporting the aviation needs of business aircraft operators, government agencies, and other aircraft service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit avionics systems, full paint and interior services, engineering and certification services, fabrication and manufacturing services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with scheduled regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero
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