LINCOLN, NEB — After being tasked with hydrodipping all the interior components for a Citation XLS refurbishment in just 10 days, Duncan Aviation is excited to share that the company’s finish experts have delivered on their promise. The fleet operator and first-time Duncan Aviation customer knew that the aircraft couldn’t be down for more than 10 days, yet they wanted a completely new look.
“With any of our customers, the challenge is always downtime,” says Finish Shop Team Leader Chris Nelson. “When their plane is down, their flight schedules can be impacted greatly, and in this case, they simply couldn’t be down for more than 10 days. That was the challenge put before us. We accepted and knocked it out of the park.”
Nelson and his team hydrodipped the lavatory cabinet, vanity, aft dividers, pocket doors, drink rails, tables, left-hand forward galley, and right-hand forward entertainment cabinet with a design that was similar to a flat-cut walnut veneer with a grey background.
Check out the in-process video and final photos of the project here: https://duncanaviation.aero/videos/delivering-on-a-10-day-promise-citation-xls-hydrodip
When Nelson was initially informed of this project, he knew he would have to get the shop and his team ready.
“We had all of the tools and experience we needed to complete the job, just not quite what we needed to get it done in such an incredible downtime,” says Nelson. “To make sure we met our clients expectations and to ensure the project ran smoothly, we ended up making a few changes to the layout of our shop and added some specialized tooling.”
Project Manager Steve Devitt said there was some uncertainty at first when the idea came to life.
“Once we started planning and laid out a detailed schedule for every shift of every day, we all saw that we could be successful and produce the Duncan Aviation quality standard that is expected,” says Devitt. “The teams did a fantastic job communicating and working together. The end product reflected the effort.”
The president of the aircraft management company said that the final product exceeded their expectations, and looks better than new.
“The final product was nothing short of amazing,” he says. “The communication was excellent all the way through the project. In fact, it was so good I will be bringing more business to Duncan Aviation in Lincoln.”
Although the Duncan Aviation Cabinet Shop is among the best in the world, Nelson estimates that this project would have taken more than double the time had it been completed using traditional methods to apply all new veneer to the cabinets. With downtimes being such a driving factor, the Duncan Aviation teams are always looking for ways to be innovative and deliver that Duncan Aviation quality that people will come back for.
With hydrographics, the driving factors are are only limited to your imagination. The most difficult part can be choosing a design for your aircraft, as there are unlimited graphic options. Learn more about hydrographics at Duncan Aviation: https://www.duncanaviation.aero/services/interior-refurbishment/hydrographic-solutions
“There were so many different team members and departments that got involved to make this project come together, it was amazing,” says Nelson. “That’s probably the most exciting thing, knowing that there is such a talented group of individuals at Duncan Aviation creating solutions to meet the expectations of our clients."
Hydrographics have taken leaps and bounds since they were first introduced at Duncan Aviation. They first started with some basic tooling to prove concept and evaluate if the solution should be offered to customers. The two- to three-year journey has consisted of continually upgrading equipment and finding new challenges. The finish shop currently has two full-size dipping tanks, two full-size rinse tanks, an automatic dipping arm, and is in the process of building an automatic spray arm.
Watch the video of the automatic dipping arm in process here: https://www.duncanaviation.aero/videos/innovative-hydrographic-solutions
As customer demand increases, the Finish Team at Duncan Aviation will continue to build the hydrographic area and hit those ever-so-important downtimes that keep their customers coming back.
“I see this really exploding in the industry as a whole,” Nelson says. “It’s exciting to know Duncan Aviation was at the forefront of bringing hydrographics to the business aviation industry. We are truly at the cutting edge of innovation.”
The aircraft also received new table inserts, had some small leather work done, and a complete overhaul of the wheels and tires.
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero
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