LINCOLN, NEB — Duncan Aviation is pleased to announce that its MRO (Maintenance, Repair, Overhaul) facility in Provo, Utah, has received Stage I accreditation from the International Standard for Business Aircraft Handling (IS-BAH). The Duncan Aviation facility in Provo is only the second MRO in the United States to have earned this accreditation, and the first was the full-service Duncan Aviation facility in Lincoln, Nebraska.
“Duncan Aviation in Provo is one of the very few large MROs to achieve IS-BAH accreditation. It’s challenging to achieve this level of quality for an Fixed Base Operator (FBO) that is only a few months old,” says Provo FBO Manager Bob Cornett. “We have a tremendous group here who has faced hurdles every day since we opened in January. In spite of the many challenges, the team stepped up and agreed that it was tremendously important to take on the extra work necessary to secure this accreditation.”
IS-BAH, developed by the International Business Aviation Council (IBAC) and the National Air Transportation Association (NATA), is a set of global industry best practices for business aviation ground handlers that features a safety management system (SMS) as its core. This international accreditation certifies that the Duncan Aviation Safety Management System followed by the facility in Provo has been recognized and certified as meeting all international standards to promote and provide safe environments for customers and workers.
“The reason we as an organization want to have an SMS is that it coordiates all safety-related activities to help us better manage hazards and continually improve the safety of our products,” says Manager of Audit Programs Mike Brown. “We work in a highly visible industry where you can never completely eliminate hazards. An SMS lets us as a company develop plans and methods to learn from history, mitigate these risks and hazards, and make informed decisions.”
Having recently opened three new, state-of-the-art hangars to fully support business aircraft on the West Coast, the Duncan Aviation facility in Provo includes airframe and engine maintenance, exterior paint, interior refurbishment, avionics installations, component repair and parts services and also provides aircraft fueling, ground handling, and storage.
Duncan Aviation’s line service amenities include office space, conference rooms, pilot lounge, advanced weather planning, and café service. Customers can also receive De-ice/Pre-heat, GPU starts with fuel, baggage handling, on-site rental cars/courtesy cars, on-site fitness facilities, corporate hotel rates, Quick Turn service, and NATA Safety 1st Certified Representatives.
Duncan Aviation also offers line services at its facilities in Battle Creek and Kalamazoo, Michigan. IS-BAH accreditation at those locations has begun and is expected by the end of the year.
Duncan Aviation is an aircraft service provider supporting the aviation needs of government and business operators and other service providers. Services include major and minor airframe inspections, engine maintenance, major retrofits for cabin and cockpit systems, full paint and interior services, and preowned aircraft sales and acquisitions. Duncan Aviation also has international aircraft components solutions experts available 24/7/365 at +1 402.475.4125 who can handle any aircraft system problem with immediate exchanges, rotables, loaners or avionics/instrument/accessory repairs and overhauls. Complete service facilities are located in Battle Creek, Michigan; Lincoln, Nebraska; and Provo, Utah. We also have dozens of other facilities strategically located throughout the United States to provide customers with regional support and the quickest response possible to avionics, engine and airframe Aircraft On Ground (AOG) situations.
For more information about any of Duncan Aviation’s services, call +1 402.475.2611 or visit www.DuncanAviation.aero
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