In a world of ever-advancing technology and busy schedules, it can be hard to find time to sit down and sort through pages of information to stay current on the business aviation industry. That’s why we’ve rolled out a series of webinars and podcasts, all highlighting Duncan Aviation’s technical experts whom operators can call and speak with whenever they need clarification or more information. Our webinars were created to be a fun, interactive, and informative medium to convey the most compelling topics in the business aviation industry. And our podcasts are shorter audio-only recordings that you can listen to on your own time.
Since the 1990s, we have been publishing Straight Talk books to address complicated avionics mandates and other industry initiatives. Our goal is to educate customers so they can make the most informed decisions possible regarding their aircraft, passengers and company.
Regional Avionics Sales Manager Michael Kussatz has spearheaded webinar development at Duncan Aviation.
“Webinars are an effective way to reach a lot of people with potentially complex information,” Michael says. “It allows listeners to ask us questions and provide valuable feedback. Sometimes in printed material, it’s hard to know how the information was received. With webinars, it can be instant.”
Michael continues, “Webinars also fit Duncan Aviation’s core method of working with our customers, which is a more personal and direct method of communication. Any opportunity we get to be a little closer to our customers, learning from them while educating them as well, is a great opportunity.”
On January 22, we held a webinar titled, “Everything You Need To Know About Painting An Aircraft,” where we discussed every step of the paint process and the importance of well-maintained paint. After the webinar, Completions and Modifications Sales Rep Angie Coleman said she received a phone call from a customer who was very concerned about corrosion.
“He said his Sovereign was 12-years old and has never been painted before,” Angie says. “So we discussed the paint process even more and I gave him some rough pricing for complete paint. He was very pleased to have the information.”
Many people enjoy logging in to webinars and participating in the live questions and answers. Each event is recorded, though, and people who missed one or had something prevent them from joining the day of the event, can access replays on our Straight Talk page.
When we began talking about adding podcasts to the mix, Duncan Aviation Marketing Communications Specialist Harrison Duncan jumped at the opportunity to host them.
“I think that podcasts can be a great way to share lots of different information with Duncan Aviation customers and the industry as a whole,” Harrison says. “I really enjoy talking to people who are just as passionate about aviation as I am.”
Harrison continues, “The podcast concept we devised is a great way for future and current generations to hear about our company. It is designed to attract past, present, and future Duncan Aviation team members, connect with customers and potential customers, and inform fellow aviators about a variety of topics.”
Our first season of podcasts is based around the core values of Duncan Aviation team members. We bring in different members of our Senior Management Team to get their thoughts and stories about specific values. The series has been well-received, and we are planning for our second season now.
In light of events surrounding the COVID-19 pandemic, we also released special edition podcasts and webinars. In the first special edition podcast, Harrison sat down with then Chief Operating Officer Jeff Lake and then President Aaron Hilkemann to discuss what the company was doing to ensure the safety of our team members, facilities, and customers. We also released a podcast with tips and tricks for customers of our Flight Department.
On April 3, we had a webinar in which we partnered with OEMs AeroClave and Aviation Clean Air to discuss their aircraft cabin disinfection and purification options available through Duncan Aviation.
If you want to learn more about what’s going on at Duncan Aviation and in the business aviation industry, the Resources page on our website is a great way to stay up-to-date as well. In addition to our Straight Talk media, we offer access to a 360-degree tour of our Lincoln, Nebraska, facility, Apps, Brochures, Case Studies, Certificates, the Duncan Debrief, the Duncan Intelligence, Events, Fact Sheets, Field Guides, Galleries, Media Kids, Press Releases, an STC Library, and Videos.
We continuously strive to be the voice of clarity in the business aviation industry. Do you have ideas for future webinars or podcasts? Please reach out to us at StraightTalk@DuncanAviation.com. We would love to hear from you!