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«Fall 2018

Full-Service Provo MRO Will Open In Stages


Over a decade ago, Duncan Aviation began the search for a new western location. The need was driven by industry partners, customers, and market research that showed business aircraft operators wanted a maintenance presence in the region.

In 2010, we established a maintenance facility in an existing hangar at the Provo Municipal Airport near Provo, Utah. This facility has since supported many customers from the region and worldwide with major airframe and engine maintenance and limited avionics and interior work. Now, we are just a few months away from opening the first full-service hangar in a ground-up building project that will include two maintenance/modifications hangars, a paint complex, full-service back shops, and general customer/support offices in a 275,000-square-foot facility.

The first hangar will open in January 2019 with the paint shop following closely behind in March. The second hangar will open during the second quarter of 2019, and the back shops and offices are expected to be completed during the second quarter of 2020.

“Extending the full-service Duncan Aviation brand west is exciting for many reasons,” says Bill Prochazka, Executive Vice President and Chief Operating Officer for the Provo facility. “This is the company’s first greenfield project in its history of more than 60 years. It will allow us to better serve customers in the western US and those from around the world. We also have the opportunity to replicate the unique Duncan Aviation culture in the beautiful and innovative community of Provo.”

Ensuring The Duncan Aviation Experience


The goal for the new Provo facility is to ensure it has the same great culture we provide at other locations for team members and customers.

“To ensure the Duncan Aviation culture remains strong in Provo, we are diligently planning growth opportunities for existing team members from other facilities,” says Chad Doehring, Vice President of Operations at Provo and himself a Utah transplant with a 23-year history at Duncan Aviation’s Lincoln location. “Consistently, customers tell us they bring their projects to us because of our people. Our people have knowledge and expertise, are friendly and resourceful, and understand customer service at all levels. Our goal is to expand this overall feeling, culture, and experience to our growing base in Provo.”

To meet those goals, Chad says growth opportunities are being offered to existing team members from Duncan Aviation facilities in Nebraska and Michigan as well as all Satellites and engine Rapid Response Team locations.

“This melting pot of experience and Duncan Aviation culture blended with talented new team members from outside the company is the recipe to ensuring our customers consistently receive the same high level of experience no matter the facility they use,” Chad says.


Building With Green Initiatives In Mind

For many years, Duncan Aviation has focused on green initiatives company wide, always looking for newer and safer ways to paint and strip aircraft, to conserve energy, and to recycle as much as we can.

When the new Provo campus is up and running, we will have the world’s most innovative and environmentally friendly paint facility for business jet aircraft. This represents a quantum leap forward toward our core value of respecting our environment.

All liquid discharge from the process will be evaporated, with minimal remaining solid waste disposed of by licensed handlers. All vapor and airborne discharge will be incinerated using the very latest technology. Our total discharge will be reduced by 98% from the conventional paint process widely used in the industry today.

Visit to learn more and track our progress of the new location! You will find a repository of information about the new facility, the services we will offer there, video of the work going on, and still photos of the construction. www.DuncanAviation.aero/provo

In This Issue: Fall 2018

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