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«Fall 2019

Fall 2019-From the Chairman: Todd Duncan


Duncan Aviation stresses innovative thinking and embraces new ideas and different ways to accomplish things. When we were a smaller company, innovation was easier. Now that we have more than 2,300 team members supporting thousands of aircraft every year, we put more process behind that effort. We recently formed a 10-member Innovation Team to ensure we continue to fulfill our core values of being solutions-oriented and willing to try new things.

This spring, our Innovation Team hosted all-company meetings to collect new ideas and identify potential challenges. Ninety-five team members from 29 different areas within Duncan Aviation brought 102 ideas. Ideas like these will not only help us adapt to the radical technological changes our industry is seeing, but lead with creative and relevant initiatives for our customers and partners.

“Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” - William Pollard

In honor of this vital piece of our culture, we decided to highlight some of Duncan Aviation’s innovations in this issue of the Duncan Debrief. You will learn about things like the Duncan Aviation KnowledgeBase, our asset tracking system, and new interior hydrographic solutions. We’ll also share recent advancements with PMA (Parts Manufacturer Approval) capabilities, NDT (Nondestructive Testing) services, and an MRI (Managed Rotable Inventory) parts program.

As always, if you have an idea of services, products, or processes, Duncan Aviation should consider, feel free to give me a call. We want to make sure we continue to lead the industry in creativity and customer responsiveness. My cell number is +1 402.430.6616.

In This Issue: Fall 2019

News & Tech Updates