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Components Repairs News

Duncan Aviation Named Saft Authorized Service Center

Duncan Aviation is pleased to announce the company’s MRO (Maintenance, Repair, and Overhaul) facilities in Battle Creek, Michigan; Lincoln, Nebraska; & Provo, Utah; as well as number of Duncan Aviation Satellite shops are now Authorized Service Centers for Saft America, Inc.
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Rick Conner Named Avionics Tech Rep

Duncan Aviation recently named Rick Conner a Technical Representative (Tech Rep) working directly with aircraft operators who call with technical or troubleshooting questions about their radar units and systems.
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Duncan Aviation’s Satellite Facilities Add Tool Calibration Capabilities

Duncan Aviation is pleased to announce that three of its Satellite facilities are now offering tool calibration services for customers. The tool kits include the standards used to calibrate torque wrenches, multimeters, and crimpers. The kits will rotate shops several times a year, and as more technicians throughout the Duncan Aviation Satellite network are trained, more Satellite facilities will offer the tool-calibration service.
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Duncan Aviation Issues Rapid Response AOG Promise

Duncan Aviation recently issued a promise to all AOG customers. - Within 30 minutes, you will hear from a Duncan Aviation RRT (Rapid Response Team) member by phone to acknowledge your AOG request  - Within one hour, we will follow up with labor availability and logistic planning   - Within 24 Hours, we will be onsite at your location, pending agreements and approvals  - We promise to do what it takes to get you returned-to-service as quickly as possible 
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